Orders to countries outside the USA will ship on August 28th. Orders within the USA are unaffected and will ship immediately.
Shipping to the USA and the UK is FREE, with premium shipping available to the USA. Shipping to the rest of the world is £6 per order.
Your privacy is of the utmost importance to us and with our totally discreet packaging and a discreet name on your bank statement you can shop in confidence.
We will email you tracking numbers for all orders apart from those for replacement cables.
We ship everywhere.
US: FREE shipping takes about a week. You can choose faster premium shipping during check-out. 2-3 day shipping costs £2. 1-2 day shipping costs £6.
UK: FREE shipping takes 1-3 days.
All other countries: usually between 5- 8 working days though can take longer.
Exceptions: some countries in Central and South America, Africa, parts of Asia and the Middle East can have long border delays over which we have no control. Some shipments to Italy can take up to 3 weeks to a month due to delays at the Italian border. There can be long delays at Canadian customs - it is a bit of a lottery, shipments to Canada usually take just over a week, but if your package gets held up in Customs it can be delayed by two months or, very occasionally, more. If your order to one of these areas is urgent please contact us on firstname.lastname@example.org for up to date shipping times to your destination.
No Hidden Charges
In the very unlikely event you are asked to pay any additional charges please keep the receipt and we will refund you.
This guarantee does not apply to import fees to China or Brazil.
We ship using Amazon Logistics in the USA and Royal Mail in the rest of the world. We use tracked services, except for spare cables which are shipped Royal Mail First Class from the UK.
Wake slowly. Sensually. Pleasurably.
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